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 |  | | Classroom Support | | Documents and Lists | | | |
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This page shows all the libraries, lists, discussion boards, and surveys in this Web site. Click the name of a library or list to view its contents. To create a new library or list, click Create.
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Last Modified |
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Guidelines and Procedures
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1
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2 years ago
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Knowledge Base
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Use this document library to share documents. This document library can contain Frequently Asked Question, Instruction Manuals, Regional Maps, and any other document that can contribute to the success of a help desk technician.
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3
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2 years ago
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There are no picture libraries. To create one, click Create above.
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Helpdesk Contacts
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Use this custom list to store contact information such as email addresses and telephone numbers for other helpdesk technicians.
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5
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2 years ago
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Important Announcements
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Use this list to show important announcements and updates regarding the help desk site.
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0
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2 years ago
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Issues
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Use this task list to keep track of help desk issues.
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6
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2 years ago
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Links
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Use this links list to display important URL links
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3
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2 years ago
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Discussion
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Use this custom discussion board to post information pertaining to helpdesk issues.
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0
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2 years ago
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Type of Issues Encountered
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Use this survey to solicit and share feedback from help desk technicians on all aspects of issues that have been encountered.
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2
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2 years ago
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