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Description Status Priority Category Time Reported Resolution Due Date Region Type Product Occurrences Assigned To Monitor does not power up Active High Equipment Issue 4/25/2005 Check if power cord is plugged in. 4/25/2005 Northwest Technical Failure Product B 5 Monitor Power failure Active High Outage 4/25/2005 Check battery or cord. 4/25/2005 Southwest Technical Failure Product C 2 Monitor not responding correctly on command prompt. Resolved Normal Equipment Issue 4/25/2005 4/26/2005 Southeast Technical Failure Product B 3 Field Technician left unused monitors Active Low Other 4/26/2005 4/26/2005 Northwest Other Product C 1 Monitor handle cracked Active Normal Poor Quality 4/27/2005 4/27/2005 Midwest Other Product A 2 How to restart the monitor? Active Low Equipment Issue 4/27/2005 Unplug the power cord from socket. 4/27/2005 Northeast Question Product A 3